Service Delivery Executive

Competitive
Permanent
Dublin
13 Mar 2019
BBBH724727

Fantastic opportunity to join a multinational financial and retail technology company to manage hardware break/fix services for nominated customers

Service Delivery Executive

A multinational financial and retail technology company that specialises in the sale, manufacture, installation and service of self-service transaction systems is seeking a Service Delivery Executive to manage hardware break/fix services for assigned customers, and be fully accountable for the achievement of contracted service levels for those clients.

Some of the key responsibilities will include;

  • Managing the delivery of all contracted services to drive performance
  • Acting as the 'escalation manager' for all service delivery performance issues
  • Monitor the set-up of all new services to minimise the impact to BAU performance and ensure early achievement of contracted service levels

This role will act initially at maternity leave cover with the possibility of the role becoming permanent.

This is a fantastic opportunity an ambitious individual to join a fast-paced, client rigorous position and gain extensive career experience.

Please contact me today on 01-4321567 or email jhaughton@morganmckinley.ie for more information

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

Senior Consultant | IT Recruitment
Dublin 353 (0) 1 4321555 | jhaughton@morganmckinley.ie