Senior HR Lead

14 Aug 2019

Are you a HR Leader with a passion for delivering exceptional service, simplification and efficiency?

Do you want to lead a diverse team who will ensure that critical operations are supported for the HR function?

An exciting new opportunity has arisen with a leading global multinational based in Cork to join their ever expanding company.

The primary purpose of the role will be to work with the HR organization, key stakeholders, and the shared services team to provide service and support to the managers and employees in that region across a wide variety of HR processes and transactions.

Key accountabilities include:

  • Managing a team who is responsible to execute HR transactions and activities inside and outside Workday business process within defined volume and service level expectations.
  • Overall responsibility of data integrity and quality of data processed in Workday system.
  • Responsible for the day-to-day administration of operational support policies and procedures and assist in the development of and training on such policies and procedures as needed.
  • Provide daily direction and routinely analyse operational performance against established metrics, makes adjustments to process and staff ratios where necessary.
  • Use general understanding of procedures, policies, knowledge database, reference materials and judgment to assist in closing out HRSS escalated cases.
  • Participate in continuous improvement workshops and projects.
  • Collaborate with other regional leads and affiliate HR teams to ensure consistency and optimal employee experience
  • Responsible for team performance and coordinates communication and information flows within team.

The ideal candidate will have a degree in Business or HR, min of 3 years HR or shared services experience and ability to navigate computerised data entry systems or other relevant applications. People management experience essential.

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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