Order To Cash - French Speaking
Are you a fluent French speaker? Would you like to work in one of Cork's leading multinationals?
This is a great opportunity to gain experience in a progressive fast paced working environment as part of a dynamic team.
Role and Responsibilities
Support the accurate, efficient and compliant customer order processing for customers across the business.
Effectively process all manual orders received through phone, fax and email, ensuring priority for urgent orders, ensuring a positive customer experience.
Effectively process all manual orders received through phone, fax & email, giving priority for urgent orders, ensuring a positive customer experience.
Effectively manage all customer disputes to resolve any issues with orders, including completing outbound calls to established customers.
Support the overall O2C Order Management team by demonstrating flexibility in providing cover for team members and training of new members.
Be seen as a "go-to" information resource for O2C Order Management processing.
Fluency in English and French is required.
2-3 years' experience in an O2C function with knowledge of order management processing and customer service experience.
Ability to proactively and effectively analyse and resolve problems.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.