Experienced Service Delivery professional for NBI
National Broadband Ireland (NBI) will be the designer, builder and operator of the ultra-fast broadband network for rural Ireland. It's vision is for a world-class, gigabit-speed broadband for every home, farm, school and business in areas of the country that are not fully served by commercial operators. It guarantee? s a level playing field for million people, 540,000 premises including 100,000 businesses and farms and over 600 schools.
Roll out will commence in Q4 of 2019, with most premises being passed in the initial 5 years, with the full project completion at 7 years.
NBI believes that all sustainable progress is driven by people - people with the imagination and determination to improve their future and the futures of the communities, businesses and organisations they belong to. NBI strongly encourages entrepreneurial thinking and attracts keen problem solvers with a driven determination to achieve great work.
NBI want to hire an experienced Service Management Team Lead. Reporting to the Operations Performance Manager, this role will take responsiblity for defining and documneting key processes that ensure measurable criteria for automation and continuous improvement.
This role requires someone who is detailed orientated, enthusiastic and who loves efficiency and excellent service. You will contribute to the building of a state-of-the-art operations capability by designing, implementing and manging the perofrmance of Order Management & Assurance Processes within operations.
If you would like to hear more about this exciting new role with NBI, please send through your details with an updated cv.