NBI - Business Analyst PPM

Dublin West
22 Oct 2019

Experienced Business Analyst for OE available in NBI

NATIONAL BROADBAND IRELAND (NBI) will be the designer, builder and operator of the ultrafast broadband network for rural Ireland. It was established by Granahan McCourt (GMC), an international investor in technology, media and telecommunications with 30 years of experience partnering with governments, corporations and people to drive development of communications infrastructure.

NBI has presented its vision for world-class, gigabit-speed broadband for every home, farm, school and business in areas of the country which are not fully served by commercial operators (the "Intervention Area"). National Broadband Ireland will supply broadband to the one quarter of Irish people and premises which currently cannot access high-speed broadband through commercial services. It guarantees a level playing field for 1.1 million people, 540,000 premises including 100,000 businesses and farms, and over 600 schools.

NBI are looking for an experienced Business Analyst - Operating Model to join their business.

The Operating Model is HOW a business functions, including what capabilities - the processes, data, people and systems it has to keep itself running - which need to be applied at the right time (WHEN) and in the right place, in different locations (WHERE). It is how the business is being run.

Understanding the Operating Model and working practices requires an understanding of the processes, people and IT systems. The Business Analyst - Operating Model / Process Engineering, will collate how NBI should be supported by its employees and its organisational structure to deliver and execute the organisations strategy.

The key objective is to analyse and document work flow processes within and across the build and commercial entities to determine how certain parts of the company can work better together, specifically the build entity of NBI, the skills involved require an understanding of these areas and good communication between management and department heads to gain consensus, an agreed approach for rolling out and a knowledge of who needs to be involved to make it happen.

Key experience:

  • Process
    • Design concepts for process engineering and work practices
    • Quality review / validation of process change / design
    • Quick Wins
    • Process Risk Analysis
    • People Change/Process experience
  • Strong communicator
  • Strong requirements gathering experience
  • SME within work practices and process engineering
  • Stakeholder managements skills
  • Customer journey, use cases & user stories definitions
  • Define the detailed end state accountability model
  • Define the detailed end state NBI entities
  • Work with the business / function programme teams to assure the operating model are integrated across processes and aligned with the future end state vision
  • Collaborate with the existing design authorities within the respective business / function
  • Contribute to workshops across division to facilitate the design of target operating models
  • Document operating element processes elements
  • Attend working groups to manage cross divisional design

Specific business knowledge & technical knowledge required:

  • Proven track record in the delivery of change initiatives
  • Good Microsoft Office skills including MS Visio, MS Powerpoint & process tools
  • Experience presenting to stakeholders
  • Experience of business process re-engineering or operating model design.
  • Experience in the documentation of operating models and/or business requirements.
  • Experience of service centre design or offshoring programmes
  • Project Management Skillset including planning
  • Specific "Target Operating Model" or "TOM" experience within a telecoms industry.

If you would like to be considered for this role, please send an updated copy of your Cv through the application and a member of our recruitment team will be in touch.

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