KBC - Mortgage Executive (Swords) - 5506

10 Jul 2019

An amazing opportunity for a banking professional to join our Swords Hub as a Mortgage Executive

The Role:

The Mortgage Executive will provide a high quality customer centric service to customers delivering outstanding sales performance and customer loyalty.


Key Duties & Responsibilities:

· Provide high quality face-to-face customer centric service to direct retail customers.

· Provide a comprehensive and professional selling, advisory and delivery service to customers.

· Convert enquiries into sales opportunities and ensure the highest service level throughout the process.

· Generate retail cross sales leads.

· Operate to monthly, quarterly and yearly sales targets.

· Ensure work is carried out and completed in a controlled, compliant, timely and accurate manner with emphasis on attention to detail.

· Ensure procedures and compliance requirements including AML are adhered to in relation to daily tasks.

· Provide full transparency and feedback in relation to task resolution including early escalation of issues in a timely manner, where applicable.


Person Specification

Knowledge, Education & Experience:

· The successful candidate will typically have 2-3 years' experience within a similar environment.

· Relevant third level qualification or professional equivalent.

· QFA qualified and committed to further continuous development


Essential Skills & Abilities:

· Previous financial services sales experience, preferably with sales experience within Deposits, Mortgage Sales and Insurance.

· Strong communication skills with an ability to deal with all levels in a confident and professional manner.

· Strong Customer centric focus.

· Must have a very flexible approach to work and be confident working in a fast moving, exciting environment.

· Be a proactive team player who is motivated by achieving targets.

· Excellent attention to detail required.

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