Junior Technical Support Engineer

19 Sep 2019

Junior Technical Support Engineer

Are you an aspiring IT graduate looking to get their first step in the IT industry, and if you have knowledge of Application Support, troubleshooting and SQL? This role is for you!

My Client is a well-established company in Waterford, Ireland, are not just looking for an engineer who can fill this position; they are looking for enthusiastic, passionate and experienced engineers to join their IT team and make a difference.

In this position your roles and responsibilities will be varied but you will be mainly:

  • Providing application support & troubleshooting issues as they arise.
  • Communicating with customers regarding their issues and keeping them updating on the status of the issue
  • Escalate issues if needs be to the appropriate team member

What are they looking for in the successful candidate?

  • Previous experience in application support and troubleshooting
  • Hands-on experience working with SQL
  • Knowledge of Ticketing Systems
  • Attention to detail
  • Strong customer service skills

Applicants must have an EU Passport or a Stamp 4 Visa to be considered

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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Ellen Walsh's picture
Consultant | IT Recruitment
Cork 353 (0) 21 2300300 | ellenwalsh@morganmckinley.ie