E-Commerce Manager

Competitive
Permanent
Mayo
23 Mar 2020
BBBH750856

A FMCG business in the North West of Ireland is seeking a permanent E-Commerce Manager to join their team.

Job Scope: The ecommerce Manager is responsible for the management, development and growth of the ecommerce business.

Key Responsibilities:

  • Increase conversion rate and grow online sales
  • Managing a team directly and indirectly of 14 people
  • Monitor & report on key ecommerce metrics using Google Analytics, SAP and in-house reporting tools
  • Work with all 3rd parties
  • Work with Customer Acquisition team to drive traffic using SEO, PPC, Marketing, affiliates and 3rd party agencies
  • Manage content team to optimise website content, product descriptions and imagery,
  • Work with Product owner to deliver new functionality across the platform
  • Manage fulfilment and delivery of products from the online store to the customer
  • Manage the ecommerce customer support team to ensure a good customer journey and experience
  • Keep up to date with ecommerce best practice and make recommendations on new digital marketing and ecommerce opportunities
  • Monitor competitor activity
  • Report frequently with progress reports and recommendations on how to further drive key metrics

Qualifications, skills and experience:

  • Relevant third level degree and/or professional qualification
  • Minimum 5 years commercial experience in ecommerce
  • In depth knowledge of ecommerce KPI's (conversions rates, visitors numbers, AOV), Google Analytics, SEO etc.
  • Ability to operate and influence at a senior level
  • Project Management experience
  • Staff management/supervision experience essential
  • Excellent written, interpersonal, communication and presentation skills
  • Good time management skills, with the ability to meet tight deadlines and maintain high levels of attention to detail
  • Ability to work well in a team, both inside ecommerce Dept and as part of the wider organisational team

In order to be successful for this position, you must have strong E-Commerce experience and a proven work record in this area.

If this sounds like the role for you, please apply or call me Rebecca Walsh on 061 430939

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Limerick 061 430940 | rebeccawalsh@morganmckinley.com