Deskside Support Engineer

€30k - €40k
Permanent
Dublin City Centre
16 Oct 2019
BBBH744309

Deskside Support Engineer - Dublin

An excellent opportunity to join a hugely respected Multinational. Dublin City Centre based.

You will report directly to the Team Lead, working as part of an overall Service Desk & Deskside Support team to ensure that all issues and requests submitted to the centralised IT Service Desk and assigned to your queue are dealt with promptly, appropriately and courteously. In addition, that any and all IT operational tasks or requests that are assigned to you are carried out professionally and diligently.

The role will also require awareness and compliance with established SLA's and will also require you to conform to all Information and Cyber Security policies and procedures that are in place.

Lastly, from time to time you will also carry out project-led activities and support requests.

Experience

  • Preferably MCSA or MCP Windows Desktop qualified or 3 years previous experience in a Desktop / Deskside support role
  • Ability to prioritise based on SLA hierarchy is essential
  • Attention to detail
  • Quick learner and ability to work within a team structure
  • Problem solving skills and the ability to multi-task are also important core skills

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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Client Associate Director | IT Recruitment
Dublin 014485606 | dboland@morganmckinley.ie