Customer Service & Sales Representative with Dutch

Competitive
Permanent
Cork
11 Mar 2020
BBBH755866

A leading Insurance company with offices in Cork are currently hiring for a Customer Service & Sales Representative with Dutch.

A minimum of 1 years+ experience working in a customer based role dealing with customers directly over the phone is required. Call centre experience is preferable.

This role is with a new team based in Cork and will be responsible for dealing with customers on issues regaring the policy, sales, and claims.

Answering calls in a timely manner in accordance with our Service Level Agreements.

Review incoming forms and ensure claims, pre-authorised and reviews are settled within the Service Level Agreements.

You will be handling incoming calls from the general public - relating to their Insurance claim, gathering any necessary information required in an efficient and timely manner, updating the system records to accurately and clearly reflect the claims journey and keeping the customer informed at all times, in accordance with the principals of Treating Customers Fairly, or as you would wish to be treated.

Additional skills we are seeking:

  • Fluency in Dutch and English is a must
  • Excellent written and verbal communication skills
  • The ability to prioritise workloads and work to deadlines
  • Outstanding interpersonal skills
  • Respect for business and customer confidentiality
  • Organised and methodical
  • Previous experience gained within a friendly contact centre setting could be helpful
  • The ability to deliver in terms of exceptional levels of customer service

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

Similar Jobs

German Sales Executive
Cork City17.02.2020
Administration Assistant - Mandarin Speaking
Dublin South02.03.2020
Elaine Dorgan's picture
Manager | Sales & Marketing Recruitment
Cork 021 2300 300 | edorgan@morganmckinley.com