A leading Insurance company with offices in Cork are currently hiring for a Customer Service & Sales Representative with Dutch.
A minimum of 1 years+ experience working in a customer based role dealing with customers directly over the phone is required. Call centre experience is preferable.
This role is with a new team based in Cork and will be responsible for dealing with customers on issues regaring the policy, sales, and claims.
Answering calls in a timely manner in accordance with our Service Level Agreements.
Review incoming forms and ensure claims, pre-authorised and reviews are settled within the Service Level Agreements.
You will be handling incoming calls from the general public - relating to their Insurance claim, gathering any necessary information required in an efficient and timely manner, updating the system records to accurately and clearly reflect the claims journey and keeping the customer informed at all times, in accordance with the principals of Treating Customers Fairly, or as you would wish to be treated.
Additional skills we are seeking:
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.