Client Relationship Manager

Competitive
Permanent
Cork
15 Jul 2019
BBBH736230

Are you an experienced People Manager with a proven track record of service delivery to multiple vendors

Do you have experience in managing these relationships from the start of the contract through the sales process and after, including analysis to form future strategies?

If the above sounds like a day in your life, then listen up.

I am delighted to be working with a market leader on their search for a Client Relationship Manager to join their team in Cork on a permanent basis.

Salary: €32k-€35k DOE

Working hours: 39 hour working week in accordance with client schedule

What will your day involve?

As this is a client services focused position, you will;

  • Attend client sites and assess and appraise the service offering
  • Conduct regular meetings with clients to assess service delivery/ SLAs
  • Monitoring on site staff KPIs
  • Performance appraisals of on-site staff and acting accordingly
  • Making recommendations on additional training needs
  • Yearly staff reviews, including identifying areas of development and career development
  • Monthly, quarterly and yearly reporting

This position will suit those with a background of working in a client-focused setting, with service delivery at its core. As the working hours of this position are in response to client needs and schedules, this will suit someone used to working off-peak as well as on-peak times.

If this position sounds right up your street, please send your most recent CV to discuss in confidence!

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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Cork 021 2300300 | ekeegan@morganmckinley.com