Business Program Manager

Dublin City Centre
19 Jul 2019

One of the world's leading tech companies is looking to hire an experienced Business Programme Manager based in Dublin

Business Programme Manager


6 months

This Business PM Role is a support role based around the running and analysis of system related reconciliation reports within the client's Cloud Engineering Operations Team. Proactively working through daily, weekly and monthly reports in addition to triaging incidents.

The ideal candidate will have a strong ability to deal with multiple complex issues involving various global teams. The ability to multitask is essential. The most ideal candidate will have a background in stakeholder management and cross team collaboration, in particular various engineering teams.

Day to day work for the selected candidate is:
* Running and creating different daily, monthly, weeks reports
* Review various dashboards
* Identify and escalate any trending issues noticed
* Develop communications to internal teams keeping them up to date on developments of open issues.
* Management of bug fix priority.
* Support additional engineering ops projects.

Will have a strong ability to proactively run, interrogate and mitigate system issues. Will have the ability to communicate out to internal teams regularly regarding status updates for open issues and details for resolution.

Story Behind the Need - Business Group & Key Projects

Growth of Cloud-tech has been phenomenal, and we anticipate this pace will continue increasing dramatically over the coming years.

With rapid growth of Cloud services, we are expanding our team to support global Enterprise customers. This will provide a significant role in the Client's Cloud First strategy by supporting a customer by collaborating with a different global support team.

Typical Day in the Role

FT 40 hrs per week (9/5),
Working through various reconciliation reports and addressing any issues that might arise
Once or twice a week with sponsor
Frequent with the Team.
No travel

Compelling Story & Candidate Value Proposition

To work in dynamic, fast paced role, supporting Engineering Operations team as Business Program Manager.
Opportunity to work in Cloud services without technical background
Be part of phenomenal growth story of Client's Cloud services
Gain experience in solving complex and challenging issues across multiple different teams

Candidate Requirements

* Top 3 must-have hard skills:
1 Reporting experience - pull/analyze reports and be able to see beyond what data is saying
2 Strong written and verbal communication skills and the ability to articulate complex problems
3 Project management +1 years

Previous experience in reporting out to various stakeholders on highly complex problems.

A reasonable level of some querying languages i.e. Kusto, SQL, PowerBI, Python
Experience with analysis in Excel using pivot tables in .

Soft skills to include:

Strong org skills, strong influential and communications skills.

* Language Level (Bilingual/Fluent/Intermediary/Basic)
* English
* Other language English - fluent

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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