Team Lead / Senior Fraud Operations Analyst

Competitive
Permanent
Cork
04 Jan 2019
BBBH717954

Join a growing Fraud Prevention Technology company in Cork as a Senior Fraud Analyst or Team Lead

This Fraud Prevention Operations Team provides fraud analysis and insights to their High-Net Global Customers. They now have an opportunity for a Senior Fraud Operations Analyst or Fraud Operations Team Lead to join their growing team.

They grown from strength to strength over the past few years and they have ambitious growth plans for the future.

They provide a supportive, collaborative and enjoyable work atmosphere and they also have an excellent "work from home" policy.

Expectations in the Role:

  • Spot fraud trends and feedback to the customer and the business
  • Makes recommendations on how best to future proof the system so that this type of trend can be detected going forward
  • Leads regular fraud ops calls and identifies opportunities for improvement in procedures and policies
  • Work closely with Fraud Ops Manager and other key stakeholders to ensure that the function of Fraud Analysts is carried out efficiently and meets customer's expectations
  • Oversees day to day functional tasks of the Fraud Analysts and Senior Fraud Analysts
  • Conducts 1:1s with the Fraud Analysts and Senior Fraud Analysts and listens to team members feedback and resolve any issues or conflicts
  • Conducts performance reviews and provides continuous feedback to the FAs on the team

Requirements for the Role:

  • You will have excellent people management skills with experience in managing a team of experts with a busy schedule
  • Experience with managing a team where "work from home" and remote access is common and also where members of the team are across different time zones
  • 3 - 5 years of Fraud Prevention experience or a similar area
  • Business, Finance, Law Degree or Similar Third Level Qualification desirable

For full information or to apply for this role please contact David Foley on 021-2300300 or email dfoley@morganmckinley.ie

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

David Foley's picture
Senior Consultant | Financial Services Recruitment
Cork 021 2300437 | dfoley@morganmckinley.ie