Responsible for leading major service consultancy projects by engaging, selling and delivering at Client Board Level concepts that deliver major cost reductions and performance improvements for clients. Has exceptional ability to lead successful projects, influence client stakeholders at all levels and deliver results.
Delivering end to end managed service solutions across Healthcare, Education, Utilities & State Institutions, I work with senior stakeholders to successfully deliver all phases of their projects.
We place particular emphasis on getting the right cultural fit for each client with a real understanding of the challenges within their businesses.
I manage a team with skill sets across recruitment, account management, IT, HR, Customer Service and Administration who design and implement solutions for public & private sector clients with specific expertise in delivering BPO services in healthcare in Ireland.
For the past 6 years I have been responsible for driving the strategic growth and development of Morgan McKinleys Public Sector Healthcare client portfolio as the Account Director for clients including Cork University Hospital, University Hospital Waterford, The Nursing and Midwifery Board of Ireland and Our Lady's Children's Hospital Crumlin