Why giving feedback will save hiring managers' time and why receiving it will make you better

Darragh McCarthy 24.07.2018

One of the greatest sources of frustration job seekers experience is a lack of feedback from the jobs they apply to or following the interviews they attend. This equally is a major frustration for the recruiters who are representing them.

While some companies and some hiring managers are very good at giving constructive feedback, others see it simply as a waste of their time. Ironically, the opposite is true! Giving accurate and constructive feedback will ultimately save time and make sure that the recruiters they work with will provide them with exactly what they are looking for the next time they are hiring.

For employers:

The candidates you call for interview clearly match the job spec enough for you to take the time to meet them. In other words, on paper the person is potentially the ideal person for the job. When you meet them, however, there may be something which rules them out. This reason may be anything from hard or soft skills to cultural fit, but if you don’t tell your recruiter why they will keep sending you the wrong people.

Not giving feedback because you don’t have the time will waste a whole lot more of your time in the future. Spending just one minute briefly explaining ‘why not’ will save hours of your time in the future when it comes to time spent reviewing unsuitable CVs or interviewing unsuitable applicants.  

Every hiring manager needs to bear in mind how a lack of feedback can impact negatively on your company’s employer brand. An hour of an interviewer’s time often equates to several more hours of the interviewees time as they have to get there and back, may have spend many more hours preparing for the interview and may also be using up valuable annual leave time.

The very least a candidate deserves is some feedback, so please try to provide it!

For job seekers:

If you have been called for several interviews but have never been offered the job, typically your issue is your interview technique. You may be making the same mistake in every interview but without feedback, how will you ever know? Common mistakes are poor communication, body language, presentation, an inability to correctly answer competency-based questions or showing a lack of knowledge of the role or the company to which you are applying.

Another typical reason why you might continuously find yourself 'pipped at the post' is that you may be lacking in one particular area in terms of skill-set or experience. Again, without feedback, how will you ever know which area you need to develop or get more experience or training in?

The best job seeker is the one who seeks out constructive criticism. All feedback, positive or negative, is good to get so always ask for it. That goes for when you apply directly to a company or else through a recruitment agency. Just bear in mind that the recruiter can only give you feedback when the company is willing to pass on that information.

When you get that feedback, use it!

Keep doing what you’re doing right and work hard on what you need to do different or better.

Darragh McCarthy's picture
Associate Director