Top interview tips for a Warehouse Manager

Jack O'Connell 11.09.2018

This Warehouse Manager Interview profile brings together a snapshot of what companies will look for when interviewing candidates with a balanced sample of suitable warehouse management interview questions.

Warehouse Manager Interview Questions
The role of a Warehouse Manager is essentially the same in most facilities. Warehouse Managers are chiefly responsible for the smooth operation of a warehouse. This involves doing inventory, maintaining the facility’s equipment, and ensuring efficient dispatch of products from the warehouse. As warehouse management, you’re also in charge of hiring, scheduling, coaching and monitoring warehouse assistants and other staff.

Some common required hard skills and knowledge of warehouse management include knowing how to operate a forklift, how to handle hazardous materials, and awareness of Department of Transportation requirements (should you be on the distribution end of the facility). However, your industry might require more specific hard skills (HAACP/GMP/GDP etc.). Hiring managers will decide whether industry knowledge is more important than deep experience in warehouse management, then tailor your CV to suit the industry you aim to apply to. If you wish to swap industry, express your transferable skills rather than pretending to know the industry inside and out – dishonesty will get found out very quickly. 

Finally, you will need to demonstrate the ability to lead and manage a team. Interviewers do this as they use open-ended, situational, and behavioural interview questions for warehouse manager candidates to see how they might go about recruiting, coaching, and monitoring the work of their colleagues – be prepared to talk in depth about these kinds of situations.
 
The following list is a guide to some of the questions you may get asked in a Warehouse manager interview. 

Plan answers around these questions and read back the answers to yourself. These answer should come from your direct experience and always a matter of fact – avoid saying things like “I have been told” or “A colleague said to me”. Be confident in your answers and leave the question fully addressed before moving on to the next question. 

Operational and Situational questions

  • How many people have you managed before?
  • What were your responsibilities at your previous warehouse position?
  • What interests you about working for our facility?
  • How do you stay updated on your professional and technical knowledge?
  • What was your role in controlling inventory levels at your previous facility?
  • What’s unique about the kinds of materials we store at this facility?
  • What has been your role in maintaining the equipment and physical condition of a warehouse?
  • What would you do if you had to hire a lot of people under a tight deadline?
  • What do you consider when you schedule employee work shifts?
  • What’s your approach to communicating with senior management?
  • How comfortable are you working with employees from a different race/culture?
  • How would you give feedback to an underperforming employee?
  • How would you handle a conflict between two employees?
  • Describe a time you made an unpopular decision. How did you handle the feedback?
  • Describe a time you worked on a complex project with your team. How did you work together to meet your goals?
     
Jack O'Connell's picture
Consultant | Supply Chain - Logistics, Transport and Warehouse Recruitment
joconnell@morganmckinley.ie