Customer Intelligence Consultant

EMEA Professional Services and Delivery Customer Intelligence Technical Consultant

Description

Provides SAS consulting services, including solution development, implementation and closeout, at customer sites. Develops applications for internal use; designs, implements, and presents customer prototypes. Builds application development tools. Oversees the technical progress of ongoing services.

• Designs, develops, tests, and implements software applications for internal and external customers.
• Designs and implements prototypes for use in sales situations and site visits.
• Provides reliable delivery of targeted project results through role as expert in the application of specific SAS methodologies, products and technologies.
• Assists in scoping and defining work effort, resource plan, and estimates cost on phase/project. Participates in project requirements gathering.
• Contributes to service delivery effectiveness through the consistent application of Best Practices as specified by project plans.
• Develops and maintains internal applications.
• Works on problems of diverse scope; demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Performs other duties as assigned.

Qualifications

Essential

• Bachelor's degree in Computer Science or other quantitative field; with
• 5 years' experience with database marketing concepts and techniques.

Essential Equivalent

• Associate's degree in the same fields with 7 years of the stated essential qualifications ~OR~
• High School diploma with 9 years of the stated essential qualifications

Additional

• Excellent written and oral communication, analytical, problem solving and interpersonal skills, including ability to communicate with users with various technical backgrounds
• International and Domestic Travel as business needs dictate

Preferences

• Experience with Campaign Management and Optimization software or processes, including any of the following: SAS Marketing Automation, SAS Marketing Optimization, MarketSwitch Aprimo, ePiphany or Unica Campaign.
• Familiarity with Data Mining techniques and Analytical modeling for Marketing.
• Project Management experience; PMP Certification preferred.
• Specific industry-related experience may be considered in combination with the above